Frequently Asked Questions
How long does it take for me to receive my order?
You should receive an email confirmation once the order ships from us, including tracking information, tracking URL for you to easily refer. Normally delivery time is 7-12 days after purchasing. You may also reach out to help@gifteehee.com or leave a message to us regarding the status of your order.
How do I track the status of my order?
You should receive an email confirmation once the order ships from us, including tracking information, tracking URL for you to easily refer. Or you can also enter your email and order ID in the following link to track https://gifteehee.com/pages/track-order Sometimes your tracking information will be updated if the shipment is out for delivery in your area. If you see that the tracking status reads as “delivered”, but you haven’t received it, be sure to check WITH your neighbors or other members of your household. If you still can’t locate it, send us an email at help@gifteehee.com and we’ll be happy to help.
What payment methods do you accept?
We accept PayPal, Visa, MasterCard, American Express, and Discover. We don’t take money orders or checks.
How do I cancel my order?
Just reach out to us and we’ll cancel that puppy as long as it hasn’t been fulfilled.
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Your satisfaction is our top concern.